I am currently under a 1-year plan through October 2022, but unfortunately I wasn’t able to take advantage of the 2 years for 1 deal as I didn’t purchase within 24 hours of my initial signup. If I renew/add a year to my contract early (now), will I receive the extra year for free as well?
Hello. Thanks for your message. The free year is only available to new customers who convert a trial account to a paid subscription within 24 hours.
However, what I suggest you do is open a support ticket at https://support.runbox.com and we can look at your subscriptions to see what the best way forward for you might be. Thank you.
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