Chrome caching issue, I think - emails won't delete

Runbox 7 Runbox 7 Webmail
#1

I’m hoping someone has an idea here. I think this is a Chrome cache issue, not a runbox-specific issue, but am not sure.

I cleaned out my history and cookies in Chrome earlier this week. When I logged back into runbox, there were over 300 emails in the inbox. I gave it time to “settle down,” and after about 1/2 hour all the inbox emails went to their appropriate folders. EXCEPT for 4 emails. I seem to be unable to delete those or open them … they just keep appearing in the inbox. This has gone on all week.

The reason I don’t think this is runbox is that runbox on my android app and another computer (same mac iOS - though using Brave browser) are working/syncing properly.

I can try another history/cache clear on Chrome, but given how upset runbox got the last time I’m a little afraid to do it, lol.

Ideas anyone?

#2

Could you check whether “Synchronize index” or “Stop index synchronization” appears at the bottom of your folder list? The index can be buggy and appear out-of-date at times.

It’s a device-specific setting, so its possible that your phone and other computer don’t have it enabled.

#3

Whoever you are – Bless You! This did the trick. :slight_smile: