My email client (Apple) is not getting all my emails OR, the connection to load emails hangs for a long time. So I tried to connect via a browser (chrome and safari) and get page not found or it won’t accept my credentials or “Can’t Find the Server” or or “unknown error has occurred” so I am looking for help here.
Hello,
I am sorry you’re having connection issues. Sounds like you’re having account-specific trouble, which is best solved via Support. You can contact them either by emailing support@mail.runbox.com or submitting a ticket at https://support.runbox.com. If you are unable to send emails or don’t have an alternate email address you can use to contact them, you could send a direct message here.
Can you reach https://runbox.com (the main Runbox website) in a normal browser?
Thanks,
— Mel
I’ll try sending an email, BUT with my client not working properly AND being unable to connect & sign on to runbox with a browser, I’m not even sure they’ll get my email.
You can open a ticket at his url : https://support.runbox.com - not needed to send an e-mail