Dear Sirs,
I’m at the start of my free 1-month trial period but I already subscribed for a 3-years period. So far the web app works well with me but there’s no way to configure thunderbird and kmail to work. I’m closely following your guides but in either case the feedback is exactly the same: Unable to login at server. Probably wrong configuration, username or password. I have enabled 2FA, therefore I’m entering the designated app password in both clients but to no avail. I’ve tried to delete and re-create a fresh one three times but the end is always the same. I’m running an immutable Linux distro (Fedora Kinoite 42) and I’ve tried thunderbird as a flatpak and layered installed via rpm-ostree. None of the two work. Would you please suggest me what to do? Thanks in advance.
@brunohmichele Hello and welcome to the forum. I suggest you contact us using support@runbox.com or at https://support.runbox.com so that we can look in to this for you on a per account basis. On the face of it, and as you say, it seems you are doing things correctly from a settings point of view, but some specific advice might help. Thank you.