Error when the web interface is open in Firefox

Runbox 7 Runbox 7 Webmail
#1

Hello,

When I open the app interface by Firefox, It don’t show any message. Find enclosed error.

erro-firefox
erro-firefox.png1680×1050 113 KB

Cheers,

Michel Martins

#2

Hi martinsm, I’m also using Firefox and I haven’t seen that issue yet. Do you have any ad/tracker blocking extensions installed in Firefox? For example: uBlock Origin, Privacy Badger, Ghostery, etc. Not sure if this would cause issues with Runbox specifically but they can definitely cause some websites to “break”.

1 Like
#3

Hello. Could you report this to Runbox Support please at https://support.runbox.com or support@runbox.com? It looks like this is an account specific problem and we can’t easily deal with that in a forum for privacy and security reasons. Thank you.