I did not perform any change, neither did I change my browser profile… and this is what I see:
If I press the “plus” button, it just asks me for a new folder name.
Now, it this a “PBKAC” (problem between keyboard and chair) or an interface bug? I have been using the new interface since its early days and never came across such issue.
If I use the “legacy” site, the folders are there… it is just that they are not shown in the new interface.
That sounds account specific. Just to confirm is it affecting the address associated with your forum profile here? I can get that looked in to and if necessary drop you a message from our support system to maintain your privacy.
I use my own domain, but I log into both Runbox and the forum using the same login.
I will be waiting for your feedback.
As an additional symptom description, the email notifications work just fine for emails which are sent to other folders than the one which is shown (inbox).
I am seeing exactly the same behaviour on Firefox 63.0.1/Windows 10 and on the PWA on Android 6. I can see all my folders in the ‘classic’ Runbox webpage. Even if I create a new folder in Runbox 7, it does not show up.
Just deployed a new version: 2018-11-08T07:45:50.557Z
Found that some accounts did not have folders marked with type spam or trash (even though they had folders with those names). Runbox 7 assumed every account had folders with this type, and if they were not present the folderlist view crashed. Now it’s handled so that folderlist is showed even though these folder types are missing from the account.
Also in this new version is “Inline message previews” which you can enable by clicking the menu button to the right of the search text field.
Try to force a reload of your browser (Ctrl + F5 on Windows, Cmd + R on Mac) to ensure you have the latest version of the app with the correct timestamp.
To add an image to a message here, drag and drop it onto the message, press the upload button, or copy and paste it in.
They don’t update when you reload/refresh your browser, but does the update in the background. So when you reload you get the latest cached version, but the service-worker will start looking for updates in the background and do the update if there is any. You will have to let it run for some time ( 30 secs or so ) before the updates are finished, and then when you reload again you will have the updated version.
In the future we could present a pop-up when a new version is installed, if that’s wanted.
Yes, I’ve seen that button there with the options in our testing, but it isn’t there for me at the moment. We’ll need to look in to this a bit further.
For the inline message previews you need to have the local index downloaded. That’s why people who are not using the local index are not seeing this option. We’ll look at a way to make that more obvious in the interface.
Hi, I have recently hit the problem too on the Runbox 2019-09-19 build across Windows 10 (Firefox and Edge) and Android phone (Samsung and eWallet browsers). My Runbox 7 Webmail folder list has disappeared on all platforms. All is fine on Runbox 6 Webmail.
Like Christophe, I should like to know if there is any underlying general problem that will be fixed or whether there are account-specific issues that need to be addressed.
Thanks,
Jeremy
