Hello everyone,
The issue turns out to be a bit more tricky than we originally though: the change that broke the folder ordering was actually a fix for the missing folders that affected some users: it turned out that it fixed one thing (and apparently not for everyone) and broke another. Sorry for that.
At the same time, thank you very much for posting your feedback, even if it was just a simple “it doesn’t work” – things like this are helping us make it better :)
I have a change that I think fixes most of the issues involved here. I’d like to gather some feedback from you before we deploy it for everyone. It’s available right now on https://runbox.com/app-beta/. It’s a new version of Runbox 7, not final, but it includes what I hope to be the fix for the folder list problems.
To make sure you’re on it, check the note at the bottom left of the webmail: it should say “Runbox 7 build time: 2019-10-30T10:23:21.178Z”. If it doesn’t, wait a moment for the update popup to show up, or force the page reload with ctrl+F5 or your local equivalent.
Hopefully, this /app-beta/ will fix both the missing folders issue and the broken ordering issue: but since things are rarely as simple as they seem to be at first, it’s possible that there’s still something to fix. So if you find anything broken there (make sure the build time matches the one posted above), please let us know.