Folder Management

Thanks for your feedback. We will keep it in mind as we continue to make improvements.

  • Geir

I do not see how this would clutter the interface. A little + surrounded by a square next to the folder name is unobtrusive. Or something similar to windows explorer (a little right pointing triangle).

While i would like this feature, my only issue with something like this would be if i have auto filters set up to move incoming messages, and the folder is collapsed, unless there is a visual clue somehow, i may not notice that one of the sub-folders has a new unread message.

Not being able to expand/collapse folders is actually a nightmare.

I have a lot of subfolders and seeing all of them expanded all the time is annoying; but far worse, drag/drop messages to classify them is now a huge pain (have to scroll and scroll, again and again, along the unending left pane). It’s unworkable.

For my usage it’s by far the number one lacking feature.

Thanks for the feedback.

In my own personal experience, clicking to expand/collapse folders in addition to moving messages to the folders takes longer than just scrolling down the list of 100+ folders.

It’s interesting to hear the experience of others as we work to increase the usability aspects.

  • Geir
1 Like

The usefulness of this feature probably depends on how many folders you have and how you use them. I tend to have the same folder structure open/expanded most of the time, but with the option to open others as I need them. This means for most of the time there is no need to expand/collapse folders or scroll, and I can work with the frequently used folders very easily.

I can change the folder structure that is visible periodically rather than having to all of the time, and I rely on RMM6 and my email client remembering which folders I have expanded between sessions.

I’m also a fan of folders that expand automatically when you drag a message to them as they do in some interfaces. For example, I can drag a message to Archive and then as I hold the message over archive this expands to show the year folders inside where I can then drop the message in to the appropriate folder e.g. Archive >> 2017 or similar.

1 Like

This is your personal preference which is fine for you, but the idea gives me the shudders.

I may remember that have a subfolder ‘holidays in honululu’ somewhere, but can’t remember whether it’s under Archive, or Archive>>2017, or John ('cos it’s my mate I went to Honolulu with)… It’s much simpler to have a full list (on demand) than to drag a message over all folders to find the one I’m after hidden somewhere.

Well it doesn’t have to be a case of one or the other. Both are useful in different circumstances, and we don’t have to limit ourselves here. Some people might prefer to use a search feature to find a folder; maybe we can make the search feature do that too. :slight_smile:

I have no problems with the auto expanding folder system. But some items that would need to be considered for it…

  1. if one accidentally drops something somewhere else by mistake, we need the ability to do a search, and drag and drop the search results to the correct folder. As of now, doing a search searches all boxes, but does not let you know what folder a particular item is in. So even if i dragged it to the right folder, there would be no indication in the search results of this. I ran into problems like this as it searches items in the trash and spam. I had thought i had deleted an item, and i kept trying to delete it again from the search results. Took me a while to realize that the search was searching the trash. It was also not actually deleting it from the search results. though that is a separate issue that is currently being looked at.

  2. Should the auto-expanded folder collapse again once the item was dropped into the correct folder?

I am not sure i would want all my folders to be expanded by default. It would make navigating around a pain. I prefer Dave’s idea of remembering opened folders so folders that are most often used are visible. Then auto-expanding and auto-collapsing folders when dragging items to it would make more sense.

Another major issue I have with the all-auto-expand-folders is that I can’t see new unread emails automatically moved to folders «off screened» by upper expanded folders (I extensively use filters rules).

Having to scroll all around to just classify emails or just to know if some new emails from specific contacts arrived is really a pain.

Personnally I prefer a folder management that remembers what is expanded and collapsed (as it runs in the current Runbox 6 actually).

Auto-expand/auto-collapse is a constraint. It does not let you any choice. Better let the choice to users, no?

1 Like

Thanks for sharing your experiences and suggestions.

We’re discussing the various alternatives with our developers in order to find the best solution.

  • Geir

I think it was me that started the whole automatically opening and closing thing. I didn’t mean in preference to users having a choice :slight_smile:

My personal preference would be for the user to choose which folders are expanded or not and for the system to remember that. In addition, folder structures that are not expanded could auto-expand if I drag a message over the parent folder, allow me to drop a message in to a sub-folder, and then close again afterwards.

And in addition to both of the above, I want to decide which order my folders are in. I want to be able to change the order from it being alphabetical to anything else I want it to be. I can do this in my mail client (Apple Mail) and it is hugely useful for placing the folders I use most nearest to the Inbox.

While search is essential to have, I’m pretty organised with my mail and a lot of the time I know where to find a message and seeing it in the context of the other messages in that folder is useful rather than using search which might return too many results.

I just want everything really… but then Geir knows this already :wink:

Noting comments on this in issue #584.

Dave: Everything is possible, but possibly not immediately. :slight_smile:

  • Geir

Will folder management include creating “favorite” folders that can be displayed in the root of the folder tree but exist elsewhere?

Thank you so much for adding collapsible folders. Having all the folders expanded was driving me crazy.

I had previously asked here on the forum:

https://community.runbox.com/t/folder-management/174

Quote:

I was hoping to find more options for folders, including being able to set up an autopurge of a folder for e-mails within that folder older than “x” days.

If not being offered, that is a real disappointment.

Has this been re-considered since my original post?

This is a folder management issue so I’ve moved your message to this topic which you referred to. There is a response to your suggestion from Kim here. It isn’t something we are considering further at this point, but as always we welcome any further opinions on such a feature.

I would really like to see you offer this autopurge, as I’ve described.

Will you even consider this?

Yes, we consider all suggestions, and that’s not just some standard response that means we’ve read your suggestion but won’t do anything :slight_smile:

I’ve created a GitHub issue for this so that it will be looked at.

In terms of when it might happen, we have a full program of work at the moment making sure that we have all the features in Runbox 7 that would be expected when compared to Runbox 6. Once we have achieved that it is interesting suggestions such as yours that we can assess to see how much work is needed to implement them.

Out of interest, have you see this particular feature elsewhere?

I have a FastMail account, and they have this autopurge option on all folders, it’s easy to create folders, for example I have created folders called “7-Days” and “90-Days” which purge after 7 & 90 days.

With filters set up, a lot of e-mails are automated, which means less work doing housekeeping.

Outlook.com offers auto purge.

I also have autopurge set up in Gmail accounts using a script.

3 Likes

I like that feature. +1

It would be nice to see collapsable folders when moving messages too. For example, when I click on the Move from the floating toolbar all the folders in my Inbox folder are displayed and there is no way to collapse the folder. A good starting point would be to not automatically collapse the folders when moving and allow for expanding and collapsing folders within the Move message popup that appears.