Hello to all,
I’m getting placeholders instead of images in a received email. What should I do to get full images ?
I’m trying Runbox right now.
Thank you very much!
Hi there,
It is likely that the images were removed as part of the security sanitation of HTML messages.
You can view the original version of the email by clicking “Original HTML” in the message action menu (you may have to click the vertical “…” to see this option first).
– Geir
Thank you!
Is it possible to De-activate the Sanitizing ?
It’s another click to see images and also in another window.
Thanks!
Normally images should bypass HTML sanitizing, so it would be useful to investigate the message where images are not displayed.
Unless it contains personal details or sensitive information, could you forward it to test [AT] runbox.com for us to analyze?
Thanks!
– Geir