Is there a notification on pending email subscription expiry?

Runbox Chat
#1

Hi there,

I’m wondering if, and if so, when, you warn costumers regarding a pending subscription in Runbox.
I didn’t seem to find this in the FAQ or anywhere, and I think it’s something that’s relevant enough to be there.

Thanks in advance.

#2

I had a secondary Runbox account that expired last year, I got reminder e-mails from Runbox - 4 weeks before, and 2 weeks before - that the account was due for renewal.

At the 2 week point I advised Runbox that I was not renewing that account.

#3

Okay good to know, thanks.

1 Like
#4

Yes, notifications are sent by email and you can also see the status of your subscriptions here: https://runbox.com/app/account/subscriptions

1 Like