I’ve just setup an account and seem to be caught in a loop. I was going to email support with a question but can’t email without verifying my secondary email address. I’ve now had that link sent several times and I click it, enter my password and save. But it seems to not be recognizing my verification afterwards as it prompts me again to resend the verification.
Hello @dennyh. Have you managed to do this now? There are a few glitches that sometimes affect this process and we are aware of them and are continually improving how it works. If you still haven’t got this resolved please contact support@runbox.com and we can get this sorted out for you. Thank you.