Hi, brand new user testing things out. I have a very small webforum (running on Flarum software) that I have configured to send emails via SMTP through my new runbox account.
The emails send fine, but they do not appear in the ‘sent’ folder on the Runbox 7 web-app.
Compare this to Thunderbird, with which I can send an email and see it in the ‘sent’ folder.
I’m also reaching out to the Flarum community for suggestions, but with the email provider I’m hoping to switch away from, I didn’t have this problem. With that provider, I could see all the sent mail from my forum in their web app, using the same settings of port 587 and TLS in the forum software.
Anything else I should try? I’d really like this to work if possible. Thanks!
SMTP by design does not copy messages to the Sent folder of an account. You mentioned Thunderbird where what happens is it sends the email via SMTP and then copies the message to the Sent folder via IMAP. If you compare to that Thunderbird when set up as a POP client then it only sends the message but puts a copy in the local Sent folder on your device and not on the server. All other email clients work like this too.
There are some services that on the server side copy SMTP mail to the Sent folder but Runbox doesn’t do this yet.
Is it possible for the forum software to copy sent mail to the Runbox account perhaps? I must admit it isn’t something I’ve ever tried to do myself in that way.
This is clarifying, and matches what the forum software devs said. I did eventually notice that Thunderbird has a setting to toggle this behaviour, once I’d poked around a little longer.
For now at least, I’ve got a free Resend account and that keeps a copy of the last 15 days of emails - so if/when I need to see them I can.
And your suggestion is a really good one actually. Modifying the forum software code to send outgoing mail to two accounts, one variable and one fixed, sounds like something that shouldn’t be that hard, at least in theory?
Hi @patatas I wouldn’t have thought adapting forum software to send to a different second address would be too difficult as it is already sending to one address at least. Is that something they would be willing to do?