Three weeks ago I tried upgrading my account to a paid subscription (using Litecoin), but ended up overpaying. This seems to have caused more issues than I would have expected. After talking to support for a week, I decided it was best to move on and asked for a refund - and haven’t heard from support since. That was almost two weeks ago.
This is the support ticket: #PQB-544-87549
I know this is probably not the best place for this topic, but I hope people will understand; support, which I imagine would be the best place for account related stuff, isn’t answering after all. Any suggestions on how to solve this issue are welcome. Thank you.