I am having difficulty will message deletions similar to that described by dourado’s “Cannot delete messages” post.
I try to delete ( i.e. move to trash ) a message. I consistently get a notification “deleting” at the bottom of the window. The notification remains through the rest of the session regardless of anything else I do.
All of my various attempts have failed to get a message to the trash.
I have no problem with this in R6.
Carl Tango: Welcome to the Runbox 7 forum and thanks for your comment.
If you’re using the local (synchronized) index then your account might need to be reindexed after the recent updates to the message indexer. If you provide your Runbox username either here or in a support ticket we’ll initiate a reindex for you.
No Problem Geir. Unfortunately reindexing has not helped.
I have also stopped the synchronization and restarted the indexing on my end with no success.
My guess is there is something specific with using Edge since others appear to have this issue resolved. It may be best to wait until the “delete from trash” issue is fixed. Whatever is going on there may be related to “move to trash”.
Hello. Can you describe what you are doing in a bit more detail please as I am not seeing a problem when I test here. Are you using the Trash icon in the open message window, or the Trash icon from the tool bar when a message is selected in the message list please?